Effective Date: May 2, 2025

These Terms of Service ("Terms") are a binding agreement between you ("Client," "you," or "your") and Lyla Cookson ("Coach," "I," "me," or "my") and apply to your use of the website lylacookson.com ("Site") and any coaching services, programs, courses, events, digital products, and resources provided through it. By using the Site or purchasing any service or product, you agree to these Terms in full. If you don't agree, please don't use the Site or engage in any services.

1. Services Overview

This Site offers mindset coaching, Positive Intelligence® programs, workshops, digital downloads, and related personal development services. All offerings are intended for educational and informational purposes only and are not a substitute for medical, psychological, legal, or financial advice.

2. Eligibility

You must be at least 18 years of age or the legal age of majority in your jurisdiction to use the Site or purchase services. By using this Site, you represent that you meet these requirements.

3. Payment Terms

All prices are listed in USD unless otherwise noted. Payment is required in full at the time of purchase unless a payment plan is explicitly offered. Payment processing is handled via secure third-party providers (e.g., Stripe, PayPal), and your financial information is not stored on this Site.Refund Policy: Due to the nature of coaching and digital content, all sales are final unless otherwise stated in writing. If a specific refund or satisfaction guarantee applies, it will be clearly stated on the product or program page.

4. Client Responsibilities

By engaging in coaching or programs, you agree to:

Show up with honesty, openness, and a willingness to participate

Complete exercises and practices to the best of your ability

Communicate respectfully and responsibly with the Coach and/or other participants

Accept personal responsibility for your growth, decisions, and outcomes

5. Coaching Relationship

Coaching is a collaborative, professional relationship—not therapy, counseling, or medical treatment. You understand that coaching results are not guaranteed and that progress depends on your own commitment and actions. I reserve the right to terminate the coaching relationship at any time if your behavior is inappropriate, unsafe, or violates the values of mutual respect and confidentiality.

6. Intellectual Property

All materials, downloads, courses, and content shared via lylacookson.com are the intellectual property of Lyla Cookson and may not be reproduced, distributed, or used for commercial purposes without express written permission. You are granted a limited, personal, non-transferable license to access and use the materials for your own development.

7. Confidentiality

I respect your privacy and will keep your personal and coaching-related information confidential, except in the following cases:

When required by law or court order

If there is a risk of harm to yourself or others

When you have given written consent for specific disclosures

Group program participants are expected to maintain confidentiality of others’ shared experiences.

8. Cancellations & Rescheduling

If you need to cancel or reschedule a private coaching session, please provide at least 24 hours’ notice. Missed sessions without notice may be forfeited without refund.

9. Disclaimer of Warranties

This Site and all services are provided “as is” without warranties of any kind. I do not guarantee specific results from coaching, nor do I warrant that the Site will be error-free or uninterrupted. See the full Disclaimer for more information.

10. Limitation of Liability

To the fullest extent permitted by law, I will not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of this Site, participation in coaching, or reliance on any materials provided.

11. Termination

I reserve the right to suspend or terminate access to the Site or any service at any time for violation of these Terms or other disruptive behavior.

12. Governing Law

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict of law principles.

13. Modifications

These Terms may be updated at any time. Updates will be posted to this page with the new effective date. Your continued use of the Site constitutes your acceptance of the revised Terms.

14. Contact

If you have any questions or concerns regarding these Terms, please contact: Lyla Cookson at: [email protected] Website: https://lylacookson.com